Is your Volkswagen due for a car service? Taking your VW to the dealers can be quite costly, however, visiting an independent VW specialist could be a much more affordable option for you.
The key is finding qualified VW mechanics that you can trust to provide the same care for your vehicle.
Whether it’s your first time getting your new VW car serviced, or you’re thinking of trying out an independent VW service centre to save more, here’s what to check to ensure your car gets the same quality treatment.
Do they have experience with European cars?
While you may think it’s no big deal taking your VW car to any service centre for a routine car service, you can’t know for sure whether they’ll be putting their best mechanics to work on your vehicle.
Some may charge a high price and yet assign their least experienced mechanics to service your car; worse, they might not even have any mechanics who specialise in VW cars.
Every car is different, and without the knowledge of what issues to look for or what parts and special oil to use, your car could lose its warranty or, worse, have a reduced lifespan.
At Elite Euro, we’ve been servicing and repairing luxury European cars for close to 20 years. Our workshop in Wangara is run by a passionate team of factory-trained technicians who follow only the highest standards to ensure your VW continues to run as smoothly as possible and for longer.
Do they offer certified logbook servicing?
Even though a workshop may call themselves a VW specialist, they might not follow the manufacturer’s compliance standards or servicing requirements necessary to retain your warranty.
If you need a certain car part replaced, you’ll need to check that they order and install only genuine VW parts. You should also ask whether they can service your car according to your logbook requirements and fill it out correctly.
With Elite Euro, you can rest assured that your car will remain under warranty after we complete a service for you. Our technicians are experienced in conducting vehicle inspections, diagnostic checks, and repairs for various European car makes and models.
We are committed to manufacturer compliance, which means you’ll also receive a 12-month warranty after visiting our workshop.
How honest are they about their pricing and process?
This is a no brainer, but it can be intimidating walking into a mechanic’s workshop without knowing a whole lot about cars and trying to navigate their servicing and repair costs.
Have a read of their website or talk to one of their team about how they service their cars and why they charge what they charge.
Mechanics who throw out quotes over the phone or with a limited understanding of your vehicle are a huge red flag, particularly if they put you on the spot and try a couple of other high-pressure sales tactics. If information about their pricing is scant, or they try to confuse you with obscure mechanical “issues” and terms, they’re probably not being upfront with you.
As with any service provider, you should check their website to see if they are experienced and certified to provide VW servicing, as well as customer reviews from a range of sources. They might be able to control what testimonials they put on their website, but other forums like social media and Google aren’t as easily manipulated.
At Elite Euro, we pride ourselves on our customer service and standards that do not compromise on quality. We always provide a clear and thorough diagnostics report on a customer’s vehicle for each service, and will take the time to explain each item we charge for.
Looking for a VW specialist in Perth to service your car? Our registered workshop is open from Monday to Friday from 7.30 am to 5.30 pm. Simply call us on (08) 9309 3636 to book your next service.
